Privacy Policy – SloMine SMP

Last Updated: July 30, 2026

This Privacy Policy explains how SloMine SMP ("we", "us", "our") collects, uses, and protects your information when you visit our webstore hosted on CraftingStore or play on our Minecraft server.

1. Information We Collect

We collect minimal personal data necessary to deliver your purchases, maintain account security, and enforce server rules:

  • Minecraft Profile Information: Your Minecraft Username (IGN) and Unique Identifier (UUID).
  • Network Identifiers: Your IP address and network log metadata (collected automatically when accessing our webstore or server).
  • Order & Transaction Details: Payment status, transaction IDs, purchase history, and items ordered.
  • Manual Payment Data: Reference details or bank account holder name (only if provided during manual bank transfer verification).

Note: We do not collect or store sensitive financial details (e.g., credit card numbers or PayPal passwords). All automated payment information is processed directly by PayPal or your bank.

2. How We Use Your Data

We use the collected information for the following purposes:

  • Fulfillment: Delivering purchased digital ranks, items, and perks to your Minecraft account.
  • Support & Verification: Resolving payment issues, manual transfer confirmations, and technical support requests.
  • Fraud Prevention & Security: Preventing illegal chargebacks, unauthorized access, or abusive server behavior.
  • EULA & Legal Compliance: Ensuring adherence to our Terms of Service and applicable laws.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We only share data with essential third-party service providers required to operate the store and server:

  • CraftingStore: Our webstore platform provider (processes orders and connects purchases to our server).
  • PayPal & Payment Gateways: Process online payments securely.
  • Cloudflare: Provides security, web protection, and DDOS mitigation.
  • Mojang Studios / Microsoft: Used for authentication of official Minecraft accounts.

4. Data Retention & Security

  • Transaction logs and purchase history are retained as required for accounting, tax, and anti-fraud verification.
  • We implement reasonable physical, technical, and administrative security measures to protect your data against unauthorized access or disclosure.

5. Your Rights

Depending on your jurisdiction (such as under the EU General Data Protection Regulation - GDPR), you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data (subject to legal or anti-fraud retention requirements).

To exercise any of these rights, please contact our administrative team via Discord or email.